Sony owes Xperia owners a refund over faulty water resistance

Laverne Mann
August 24, 2017

Perhaps you've seen ads like this one where the devices were used underwater, showing off the phone's water resistance and encouraging photographers to be the next Norbert Wu.

If you are a Xperia smartphone user, Sony may pay you upto 0.

The class action only applies to customers in the US.

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Sony's Xperia XZ Premium that was launched earlier this year was met with a starting price of $800 United States dollars, so when you combine the devices' reported specs with the pricing for Sony's current flagship offering, $767 and $639 for the XZ1 and XZ1 Compact respectively sounds about right. For example, Xperia Z1 gets a rating of IP58 and that means the device can be immersed in 1.5 meters in fresh water for around 30 minutes.

Sony used to make a big deal of its phones and tablets being waterproof - long before flagship handsets from the likes of Samsung and Apple were touting their resistant credentials, Sony was pushing it hard.

The suit came after Sony in 2015 revised its Xperia support page on water and dust protection to warn people against taking a swim with their gadgets. The lawsuit mentions that "Sony exploited certain global water resistance ratings in order to launch a deceptive marketing campaign promoting the Devices". Sony is adding and extra 12 months to the warranties of any devices still covered by a warranty, and they're adding 6 months of coverage to devices with expired warranties. Customers with a phone still under warranty and affected by water damage may also file a claim with the company and receive up to 50 percent of the purchase price back if the claim is validated. These figures aren't final as Sony has not agreed to final terms.

Other reports by MaliBehiribAe

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