Alexa Loses Her Voice in Widespread Outage

Audrey Hill
March 3, 2018

Doing so would turn Alexa devices into multi-lingual assistants that aid users in communicating with different languages.

Some Amazon Alexa users were met with deafening silence Friday, with the voice-controlled digital assistant going down across the U.S. According to Downdetector.com, a website that monitors technology outages and service interruptions, issues with Alexa began after 9:30 a.m. EST. Presumably, this functionality will be available from Amazon's app and Alexa app, too.

The sources also expect that one day Alexa will be so advanced that a single device could translate multiple people speaking multiple different languages at the same time. Running with the latter example, one of the goals would be for Alexa to differentiate between asking "What do I say to the father of the bride in Japan?" and "What do I say to the master of ceremonies at a wedding in Japan?" Alexa would be able to offer the best response based on knowledge of the circumstances (a wedding) and the culture (Japan), making it useful for reasons beyond simple, direct translations.

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Sources "familiar with the matter" told Yahoo that Amazon has a grand vision of a "Star Trek-like" capability where Alexa can simply respond to virtually any voice command including real-time translation. "Direct Connect connections from the Equinix DC1 - DC6 & DC10 - DC12, Ashburn, VA and CoreSite VA1 & VA2, Reston, VA locations are affected by this issue", Amazon said on its status page. The Pixel Buds' real-time translation feature received mixed reviews.

Word of this potential Alexa upgrade suggests that Amazon is getting more serious about taking Alexa mobile.

Other reports by MaliBehiribAe

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