[H]ardOCP: Apple's T2 Chips Prevent User Repairs

Laverne Mann
October 8, 2018

According to a pair of reports out today, it won't matter how good you are with computers: you won't be able to conduct certain repairs on the iMac Pro or the MacBook Pros that Apple launched in July.

Jobs' Mob has not done anything useful like warning users that repairing its expensive PC will make the computer "inoperative" unless a proprietary Apple "system configuration" software is run after parts of the system are replaced.

In both cases, if these systems are not repaired using the Apple Service Toolkit 2, the service will be rendered incomplete and the system won't boot.

If an Apple laptop is locked out by the software, it will only function properly again when an authorized Apple service provider runs the diagnostic software.

Apple's decision gave occasion to reiterate that electronics manufacturers complicate the fixation devices in order to strictly control the fix market and encourage the purchase of new devices. Failure to perform this step will result in an inoperative system and an incomplete fix.

For the MacBook Pro, the requirement applies to display, logic board, Touch ID, and any top case repairs - including the keyboard, trackpad, speakers, and battery.

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"Two things bother me the most about Apple: one, that the service is really costly", says Aqil Kallangodan, a MacBook Pro user in Bangalore.

The Apple Service Toolkit 2, according to a report by Vice, only works with an active connection to Apple's cloud-based Global Service Exchange server with a valid Apple login.

Apple is at present battling "Right to repair" enactment in the USA which would require the organization to make fix parts, devices, fix guides, and diagnostic software open to all.

Apple, Verizon, Toyota, the Consumer Technology Association are among the groups who have opposed the legislation and lobbied against it and the bill in NY previous year.

People who have Apple devices are fully aware that the best way to resolve problems on their machines is to have them checked by authorized Apple technicians. A month later we posted another report on this subject matter titled "California Joins a Growing list of States Proposing "Right to Repair" Legislation that Apple will no doubt Oppose".

Other reports by MaliBehiribAe

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